Have Questions?
Frequently Asked Questions
Find answers to common questions about our granulators, recycling solutions, and support services. If you don't see your question here, feel free to reach out to our team.
PIECO granulators are designed to process a wide range of plastics including PP, PE, ABS, HIPS, PET, PC, nylon, and engineering plastics. Our machines handle various forms — lumps, purgings, sheets, film, pipes, profiles, and injection-moulded scrap. We recommend sharing your material details so we can match you with the right rotor design, blade configuration, and screen size.
Medium-speed granulators are ideal for general scrap, film, and smaller purgings where energy efficiency and quieter operation matter. Heavy-duty models are built for large purgings, thick-walled scrap, and continuous high-volume runs. The key factors are input size, throughput rate, and material hardness. Our team can help evaluate your application to recommend the best match.
Regular maintenance includes checking blade sharpness, replacing worn screens, lubricating bearings, and inspecting belts. We recommend scheduling blade sharpening every 200–400 operating hours depending on the material. PIECO machines are designed for easy access to the cutting chamber, screens, and rotor, reducing downtime during maintenance.
Yes. PIECO granulators can be integrated with existing washing, drying, and extrusion lines. We offer custom configurations including conveyor feeding, blower discharge, and dust collection systems to match your line layout. Our engineers can visit your facility to assess the integration requirements and provide a tailored solution.
Absolutely. PIECO provides comprehensive after-sales support including installation assistance, operator training, and prompt spare parts supply. We stock blades, screens, bearings, belts, and other wear parts for all our models. Our service team is available for remote troubleshooting and on-site visits when needed.
Lead times vary by model and customisation level. Standard models are typically delivered within 4–6 weeks. Custom-built machines with special rotor designs, motor specifications, or integrated systems may take 8–10 weeks. We advise sharing your requirements early so we can plan production accordingly.
Yes, we welcome factory visits. You can see our manufacturing process, quality control, and finished machines firsthand. We recommend scheduling a visit in advance so our team can arrange a guided tour and demonstration. Contact us to book your visit.
Yes, we manufacture custom blades and screens to match specific material requirements and existing machine dimensions. Whether you need a specialised blade geometry for engineering plastics or a non-standard screen hole pattern, our workshop can fabricate to your specifications. Contact us with your requirements for a quote.
PIECO granulators come with a standard warranty covering manufacturing defects in materials and workmanship. The warranty period varies by component — structural parts carry longer coverage, while wear items like blades and screens are covered separately. We also offer extended warranty plans for peace of mind. Details are provided with your machine quotation.
Yes, we offer material testing at our facility. You can send us a sample of your scrap material, and we will run it through our granulator to demonstrate throughput, particle size, and power consumption. We provide a detailed report with recommendations on the ideal machine configuration for your application. This helps ensure you invest in the right equipment.
